Our Security is your peace of mind
VeltroPay shows who provides the service, how payment is protected and what channels you can use if you need help.
Conditions up front
Before confirming you see the exact amount, the fee, the applied exchange rate and the estimated time frame. This breakdown is kept in your account next to the status of the transfer, and it is the one that applies if there is a claim.
Who we are and what we do Always check the price, the estimated time and the conditions applicable before confirming an operation.Cutting-edge Technology
The site uses HTTPS and card payments may require 3D Secure authentication. We apply controls to reduce risk and protect access to information.
- Tokenization of payment data.
- 3D Secure authentication on card payments.
- Suspicious activity controls.
Commitment to the Diaspora
We know the effort that each USD sent to Cuba means. Therefore, not only do we comply with the law, but we humanize the technical service so that you never feel uncertainty about your transfer.
Talk to support See legal termsLegal note: The conditions of the service set out the scope applicable to each operation, including time frames, limits and refund scenarios. They prevail over any summary published on this page.