How much it really costs to send money to Cuba
How much do you want your family to receive today?
Four costs worth checking
When a service says “no fees”, it may be referring only to the fixed fee. Here are four sources of cost worth checking before deciding how to send.
Exchange rate spread
This is the difference between a reference exchange rate and the rate the service applies. It can affect the final amount even if the advertised fee is low.
Payment method surcharge
Some services apply different conditions depending on whether you pay by card or bank transfer. Check each option before confirming.
Intermediary bank costs
Correspondent banks may be involved in some international transfers. Check whether their costs are included or may be deducted from the amount received.
EUR → USD/MLC conversion
If you send in EUR and the recipient is paid in USD or MLC, check the rate applied to the conversion and the final amount.
Comparison: what the website says versus what you pay
A table of the points where costs can appear. The “possible industry practice” column describes patterns you may find in the industry: always check each service's conditions before sending.
| Aspect | VeltroPay | Possible industry practice |
|---|---|---|
| Visible fee before paying | Breakdown available in the calculator | The fee may be shown without detailing the spread. |
| Applied exchange rate | Shown before confirming | May be shown at the end of the process. |
| Conditions by payment method | The applicable price appears before confirming | May vary depending on whether you pay by card or bank transfer. |
| Intermediary costs | The calculator shows the expected amount for the recipient | May be deducted from the amount the recipient receives. |
| Total cost | Fee and conversion visible before confirming | The advertised price may not reflect every cost. |
How to check the real cost before sending
Before confirming a transfer to Cuba, run through this list. If a service doesn't explain any of these points, ask for the information you need to compare.
- Ask to see the exchange rate applied, not just the fee.
- Ask exactly how much the recipient will receive, in their currency.
- Check if there are different conditions for using a card or transfer.
- Read the information about intermediary bank costs.
- Check whether the price or delivery time changes depending on the time or day.
- Check the published delivery times for the recipient's area.
How we do it at VeltroPay
Before you confirm your transfer, we show you:
- The amount you send in EUR.
- The exchange rate applied.
- The expected amount for your family member, in their currency.
- The total price applicable to the chosen method.
- The estimated delivery time according to method and destination.
Guides to help you understand your transfers
More material on fees, methods and delivery times.
- Send money to Cuba from Spain Step-by-step guide with payment methods, fees and delivery times.
- Send money to Cuba fast How to compare estimated delivery times and what can cause delays.
- Avoid hidden fees Exchange rate spread, intermediaries and other possible costs.
- The best way to send money to Cuba A comparison of methods by urgency, amount and destination.
Compare with other services
VeltroPay compared with well-known alternatives on the market.
- Compare VeltroPay with other services Fees, speed and payment methods side by side.
- VeltroPay vs. FonMoney Which one suits you best, depending on your transfer and where your family receives it.
- VeltroPay vs. EnvíoDinero Differences in fees, speed and coverage.
- VeltroPay vs. TocoPay Pros and cons for sending money to Cuba.
Other services and sending routes
- Send money to Cuba Check the available payment and delivery methods.
- Safety guide What to check before sending and how to avoid fraud.
- Mobile top-ups for Cuba Check Cubacel options and availability from Spain.
- Fast remittances to Cuba Compare methods and estimated delivery times before sending.
- Remittances to Cuba from Spain Payment methods and tax aspects explained.
- Best remittance options to Cuba A comparison of services, fees and speed.
Provinces with delivery coverage
- Send money to Artemisa Check coverage and estimated delivery time for this province.
- Send money to Camagüey Check coverage and estimated delivery time for this province.
- Send money to Ciego de Ávila Check coverage and estimated delivery time for this province.
- Send money to Cienfuegos Check coverage and estimated delivery time for this province.
- Send money to Granma Check coverage and estimated delivery time for this province.
- Send money to Guantánamo Check coverage and estimated delivery time for this province.
- Send money to Holguín Check coverage and estimated delivery time for this province.
- Send money to La Habana Check coverage and estimated delivery time for this province.
Quick glossary
Key terms that appear when sending money to Cuba.
- MLC — Moneda Libremente Convertible Key terms that appear when sending money to Cuba.
- CUP — Peso Cubano Key terms that appear when sending money to Cuba.
- Cubacel — Empresa de Telecomunicaciones Móviles (marca comercial de ETECSA) Key terms that appear when sending money to Cuba.
- BANDEC — Banco de Crédito y Comercio Key terms that appear when sending money to Cuba.
- USD en efectivo — Dólar estadounidense en efectivo (contexto cubano) Key terms that appear when sending money to Cuba.
- MN — Moneda Nacional (sinónimo de CUP) Key terms that appear when sending money to Cuba.
How much it really costs to send money to Cuba
A low fee doesn't always mean a cheap transfer. Learn how to spot the exchange rate spread, possible surcharges and other costs so you can check the final price before confirming your transfer.
Calculate your transfer with clear costs
You'll see how much you're sending, the expected amount for your family member, and the total price before confirming.
Frequently asked questions about fees
What exactly does “no hidden fees” mean?
It means you can review the fee, the applied exchange rate, any cost associated with your chosen method and the expected amount for the recipient — all before you pay. Always check the final summary in the calculator before confirming.
Is it true that some services charge a €0 fee?
An advertised fee of €0 doesn't necessarily mean a total cost of €0. The service may apply an exchange rate that differs from the reference rate. To compare, check how much the recipient receives with each option for the same amount sent.
How do I check the actual cost before sending money to Cuba?
Compare how much you send, how much your family member receives and what exchange rate applies. Also review any costs associated with the payment method or intermediaries before confirming.
Do payment methods affect the final cost of a transfer?
They can. The current conditions for each available method are shown at checkout. Review the final price before choosing and confirming your payment.
Is there a minimum or maximum amount to send?
Operational and compliance limits may vary. The calculator shows the amounts available and, where appropriate, additional documentation may be requested to complete the transaction.
What happens if the recipient's bank applies a fee?
External costs may depend on the issuer, a withdrawal or a later conversion. Check the current terms of the recipient's bank or card; VeltroPay doesn't control those charges.
Is there a surcharge for sending at night or on weekends?
The calculator shows the price in force when you confirm. Delivery times and payment confirmation depend on the method, banking hours and operational availability.